Privacy and Cookie Policy

At Motorcyclebattery.shop we value your privacy just as much as our own. We handle personal data carefully, just as we would like if we order something online from another webshop! Under the General Data Protection Regulation (GDPR) that is effective from 25 May 2018, we use precautions to ensure your privacy. We will never ask you for more information than is strictly necessary, unless explicitly stated otherwise (for which you may or may not grant permission). In addition, data is never stored longer than necessary, based on a legal obligation or a legitimate interest. To keep it clear, below is an overview of the data we collect and for what reason.

 

Required information

E-mail address

Your email address is required to send an order confirmation, sales invoice and shipping details (track and trace code). In addition, we may want to contact you by e-mail, if there is anything with the order. Your email address will be stored for 5 years, as this is the longest possible warranty period within our company in which we may need to reach you. A few weeks after your order, you will receive an email from Trustpilot asking if you want to leave a review about your purchasing experience.

Name and address details (postal address)

Your name, address and place of residence are required with online orders for the successful delivery of your order. This information is further used by PostNL or FedEx to deliver the package to you. This data will remain in our system for 7 years, because it is linked to your sales invoice, which we have to keep for 7 years at the expense of the Tax and Customs Administration.

Phone number

We ask you for your telephone number so that we can reach you quickly if necessary if something occurs with your order. In addition, your telephone number is our backup, should we not be able to reach you by e-mail. Just like your email address, your phone number will be stored in our system for 5 years. We will never try to reach you by phone for marketing purposes.


Cookies

Almost every website collects, reads and places cookies. Cookies can be divided into different categories. By means of the cookie notification that you see on your first visit to our website, you can give permission per category.

Functional cookies

These are cookies that are necessary for the functioning of the website and must always be accepted. This includes your personal login details, the products you place in your shopping cart and, for example, the details on the payment page. These cookies provide a streamlined user experience.

Statistical / analytical cookies

These are cookies that are placed, for example, by Google Analytics, to monitor the behavior of visitors to our website. We send this data completely anonymously and are therefore no longer sensitive personal data. As a result, we do not have to ask for permission to use these cookies.

Marketing cookies

These cookies are used to create a profile of you as a user of our website. The goal is to be able to show you relevant advertisements on other websites and platforms. We use a number of external parties for this. Naturally, these parties also handle your data with care and we have concluded processing agreements with them to ensure this. We also use these cookies to send you personalized e-mail newsletters. You can of course unsubscribe from these newsletters if you do not need them!

If you register for our newsletter, we will use the information required or provided separately by you to inform you in accordance with art. 6 paragraph 1 S. 1 lit. a AVG regularly send our email newsletter based on your consent. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly agreed to further use of your data or we reserve the right to continue using data, which is permitted by law and about which we inform you in this statement.

 

Your privacy rights

You have the right to inspect your personal data and the right to request correction or deletion of your personal data. You can also object to the use of your data. If you would like to know which personal data Motorcyclebattery.shop processes from you, you can request access in writing or by email. We will process this request for inspection within 4 weeks. If it turns out that your data is incorrect, incomplete or irrelevant, you can make an additional request to have your data changed or supplemented.

You can send your request per e-mail at [email protected] or write to: 
Motorcyclebattery
Attn Kevin van Eijk
Touwslager 10
5253 RK Nieuwkuijk
The Netherlands

Do you have questions about your personal data? Then you also can contact us by phone:  +31732008029